Working In Customer Service Sucks

There, I said it.

Don’t get me wrong, I am so grateful and appreciative to have a job, but these little old ladies cursing me out everyday is getting on my last nerves. Please don’t judge me. My aunt raised me the right way and taught me to respect my elders, but some of them are just plain nasty for no reason. I seriously don’t get it. No lie, at least three times a day, I am getting cursed out and it is not fun.

Out loud, I am very polite and I am saying everything correctly. “Thank you, yes mam, have a great day.” But in my head… things are absolutely not nice. I am not even going to lie. I just walk away because if I stay, I am sure whatever my mouth doesn’t say, my face will surely show and that would not be a good situation.

Every time, I think I have gotten past the worst part, something else happens adding more fuel to the fire. One day, a woman told my boss “I don’t want any new people. I just want people who know what they are doing.” Mind you, I didn’t do anything wrong. All I did was ring her purchases up and clearly she didn’t like the prices on the items. How is that my fault?

Wednesday, wasn’t that bad except a woman questioned the total I gave her as if I was just going to make up a number. How does someone do that especially these days when the register does everything for you? And then another woman got mad at me because she told me the wrong information. Huh? Not to mention she called me Jasmine and then “kiddo.” 1. My name is Yasmein spelled with a “Y” and pronounced with the “Y” sound. 2. I am not your kid and do not try to minimize me to make your wrong doings seem better. And I am not telling you to have a good day. Next.

Wooh, just had to get that off my chest. Have a great weekend!

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